Wouldn’t it be nice to choose a trucking company once and know that you will forever after have the right cargo transportation services at the right prices for your business?
Unfortunately, while building a relationship with the company that ships your freight is important, that relationship is very often taken for granted by the trucking company, especially in highly competitive Canada/USA cross-border shipping. And that can negatively impact your business in a number of ways.Fortunately, there are certain characteristics you can look for in a trucking company that will make them more likely to be a long-term partner.

1. Negotiable Shipping Rates – Not only are your cargo shipment needs unique, they can change over time or from one shipment to another. Shipping costs can vary due to cargo-type, insurance requirements and delivery schedule. Make sure your trucking company is always willing to work with you to offer the best rates for every shipment.
2. Scalable & Variable Transportation Services – The nature of business is cyclical. Your company’s shipping needs change. As your company grows, you don’t want to slow or hinder that growth by spending undue time and resources on freight logistics and processing. Your trucking company should be ready to quickly scale to your requirements, with a variety of services, from LTL (less-than-truckload) to specialized cargo.
3. Support Services – This is more than ‘customer service’. From consulting on your best shipping options, to easier freight claims and around-the-clock availability, your trucking company must support and improve your ability to do business.

 

The more value your shipping company provides, the greater the chances are that you can keep them as a long-term partner and the more you will be able to focus on expanding your business instead of just running it.